SMBI Digital recognizes the importance of privacy and is committed to safeguarding the personal information that we hold. This policy describes how we collect, store and manage personal information. This Privacy Policy does not apply to acts and practices which relate directly to the records of current and former employees that we hold.
We collect personal information for reasons that include:
- communicating with you;
- processing payments;
- responding to your request for information about goods and services;
- dealing with complaints, consumer guarantee and warranty claims;
- developing, managing, and administering our services; and
- complying with our legal obligations.
This personal information may be obtained from you when you submit the information online via our Web Service or by correspondence.
We may also collect information from third parties and public sources.
The type of personal information we collect includes your name, billing details, e-mail address, phone number,
transaction information, Internet Protocol (“IP”) address, server address, domain name, information about your browsing activity,
and other details that may be required to conduct our operations.
We may use and disclose personal information for the primary purpose for which it was collected.
We may also use or disclose personal information for reasonably expected secondary purposes which are related
to the primary purpose and in other circumstances authorised by law.
We may disclosure your personal information to anyone to whom you authorise us to disclose it to.
We may disclose your personal information to third party service providers who assist us
in providing goods and services or performing functions.
We may disclose your personal information to the extent that we are required to do so by law or
connection with any legal proceedings or prospective legal proceedings involving us.
We will only disclose your personal information to an overseas recipient when requested to do so by you.
You may seek access to the personal information we hold about you. We may restrict access where we are required or permitted to do so by law.
We will take reasonable steps to ensure that the personal information we hold is accurate, complete and up-to-date. You must contact us to update your personal information or tell us that the personal information we hold about you is inaccurate, incomplete or out-of-date.
We will take reasonable steps to protect your data and any personal information that we hold, from misuse and loss.
We also take reasonable steps to protect it from unauthorized access, modification and disclosure.
When we no longer require your personal information, we will take reasonable steps to destroy, delete or de-identify it.
Our web service is running using secure cloud services provided by Microsoft with valid certificates.
The application is using https protocols to encrypt data in transit, and the authentication protocols
are managed by Microsoft using their dedicated services. Your data is stored using secure managed databases
on Microsoft Azure servers from Australia. The databases are monitored with daily backup.
If you wish to gain access to your personal information, make updates, or make a complaint about a breach of your privacy or if you have any query on how your personal information is collected or used or any other query relating to our Privacy Policy, please contact us at admin@smbidigital.com.au
We reserve the right to make changes to our Privacy Policy at any time. We may update this Privacy Policy by posting an updated version on our Web Service.